If your ISP (internet service provider) has supplied you with a recently created or newly sourced IP address, it may be that it hasn't been registered correctly. Maybe your IP address isn't registered in the UK.This is because we need to be confident you're in the UK, and if you're using a VPN or proxy, we can't detect reliably where you are. If we detect that you might be using a VPN, you'll be unable to play programmes. You'll need to wait a few minutes and/or clear your browser's cache after disabling the VPN for this to take effect. If you're using a VPN or proxy service and are in the UK, try disabling it to see if that helps. Using a VPN or proxy? Try disabling it.The BBC iPlayer app is only available to people using the UK Google Play Store, so if you've changed the ' Country and Profile' in the Play Store to a different country, this will affect downloading or upgrading BBC iPlayer. We understand that some Android users are unable to upgrade to the latest version of BBC iPlayer from the Google Play Store. You're using a VPN ( Virtual Private Network), proxy, or similar service which masks your IP address.Your IP address, which is the address websites use to determine where in the world you are, isn't registered in the UK.There are several reasons why BBC iPlayer thinks you're outside the UK. The most common are:

Outside of the UK? The following page has more info on what content is available to you: Can I use BBC iPlayer when I'm outside of the UK? You cannot stream programmes on BBC iPlayer outside the UK, even on holiday.

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